Deluxe Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Hotel · Hakone · Kanagawa
Hyatt Regency Hakone Resort And Spa
A hillside retreat in Gora with mountain views, an onsen, and easy access to Hakone's top sights.
- Hot spring bath and public bath
- Free shuttle service and parking
- Rooms with mountain or garden views
8.3
Great
601 reviews
Booking.com 8.3 · 601 reviews
About
Hyatt Regency Hakone Resort And Spa
Hyatt Regency Hakone Resort And Spa sits in the Gora area of Hakone, Kanagawa, surrounded by hills and greenery. The hotel offers a sun deck, garden, and recreational facilities, with easy access to the Hakone Ropeway and other local highlights. Rooms are bright and spacious, many with views of the mountains or Mount Fuji.
Guests can unwind in the onsen (separate male and female baths), enjoy a mix of Western and Japanese dishes at the restaurant, and take advantage of the free shuttle service to nearby stations and attractions. The staff are consistently praised for their helpfulness and local knowledge.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Excellent comfort and rooms — Guest rooms are rated highly for comfort, with many offering mountain or Mount Fuji views. Reviews frequently mention spacious twin rooms and large windows.
- High marks for service and staff — The staff are consistently praised for being helpful, attentive, and knowledgeable about local sightseeing. Service rating is strong overall.
- Onsen and spa facilities — The hotel features a hot spring bath and public bath, which guests highlight as a relaxing way to end the day. The spa and wellness centre adds to the appeal.
- Great location for Hakone sightseeing — Within walking distance of the cable car and Gora attractions, and a short drive or shuttle ride to the ropeway and other sites. Guests find it easy to explore.
–
Worth weighing
3 to weigh- Facilities rating is relatively low — The hotel's facilities category scores 6.6, the lowest among the rating categories. Specific issues are not detailed, but the overall facilities experience may not match other aspects.
- No pets allowed (except designated rooms) — The hotel lists 'No pets allowed' as a general policy, but there is a 'Deluxe Twin Room Dog Friendly' option, so pet access is limited to specific rooms.
- Limited dining on-site — The hotel has a restaurant and bar, but no mention of a dedicated breakfast buffet or room service details beyond in-room breakfast. Some guests may prefer more dining variety.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room Two Single Beds Tatami Living
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Balcony
Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Twin Room Dog Friendly
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Balcony
Executive Suite Two Single Beds
- 2 Single beds
- Shower
- Coffee machine
- Bathtub
- Balcony
Twin Room Mountain View
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Transport & Parking
- Parking
- Free shuttle service
- Electric vehicle charging station
Wellness & Leisure
- Spa & wellness centre
- Massage
- Hot spring bath
- Public Bath
- Sun terrace
- Garden area
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- In-room breakfast
- Coffee shop
Business & Events
- Meeting/ Banquet facilities
- Fax/Photocopying
Family & Accessibility
- Cots
- Board games
- Children's menu
- Children's play area
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Armchair
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- CD player
- AM/FM alarm clock
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 601 reviews
Booking.com · 8.3 · 601 reviews
8.3Verified guest“The room was bright and luxurious with views of Mount Fuji. The hillside location was lovely, and it's only a 5-minute drive to the Hakone Ropeway.”
8.3Verified guest“My 5-year-old son and I enjoyed our stay. The twin room was spacious with large windows overlooking the mountains. Dinner at the restaurant was wonderful with a stunning view. It was close to the Open Air Museum, Yunessun Spa, the cable car, ropeway, Gora Station, and Sounzan Station, and the onsen had separate male and female baths.”
8.3Verified guest“The onsen was a highlight for us, especially after exploring Hakone Gora Park. Breakfast offered a good mix of Western and Japanese dishes, which worked well for our picky teenage kids.”
8.3Verified guest“Great location, just a 5-minute walk from the cable car. Easy to get to all the interesting places.”
8.3Verified guest“A wonderful branded hotel with nice mountain views. The frontline staff were helpful in giving directions to sightseeing spots. It's about a 20-minute walk to Hakone centre. For tea or coffee, check out Cafe Pic nearby.”
8.3Verified guest“The onsen was perfect for unwinding after a busy day. The staff were great, and breakfast featured a variety of local dishes. Highly recommend.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Getting around: The hotel is about a 5-minute walk from the cable car station, making it easy to reach the ropeway and other hilltop attractions. A free shuttle service is also available for guests.
Nearby highlights: Hakone Kowakien Yunessun is 2.7 km away. Guests also mention Gora Park, the Open Air Museum, and Yunessun Spa as close, must-see spots.
Dining and local tips: For tea or coffee, guests recommend Cafe Pic nearby. The hotel restaurant serves a mix of Western and Japanese dishes, with breakfast well-regarded.
1320 Gora Hakone-Machi, Hakone, Kanagawa, 250-0408, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 79 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is by 12:00.
Does the hotel allow pets?
The hotel generally does not allow pets, but there is a specific 'Deluxe Twin Room Dog Friendly' option for those traveling with a dog.
Is parking available at the hotel?
Yes, the hotel offers parking for guests. There is also an electric vehicle charging station on site.
Are there onsen or hot spring facilities?
Yes, the hotel features a hot spring bath and a public bath, with separate male and female areas as noted by guests.
Is breakfast available?
Yes, the hotel offers in-room breakfast and has a restaurant that serves a mix of Western and Japanese dishes, which guests have praised.
How far is the hotel from the Hakone Ropeway?
It's about a 5-minute drive, or a 5-minute walk to the cable car station, and close to Sounzan Station for the ropeway.
The bottom line
A solid choice for travellers seeking a mountain-view stay with easy access to Hakone's ropeway and onsen culture. The high comfort and service ratings offset a lower facilities score.
8.3Best for couples and families wanting a comfortable base with onsen access.
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